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OUR QUALITY MANAGEMENT SYSTEM

QUALITY POLICY

To provide excellent product quality delivery and customer services to achieve total customer satisfaction

QUALITY OBJECTIVES
  • Towards Zero Case Customer Complaint On Service Monthly
  • Towards 95% On Time Delivery Monthly
  • Customer Rejection Rate Less Than 5% Monthly
  • To Maintain Supplier’s Performance on 95% Defect Free and 98% Timely Delivery For Incoming Direct Material
QUALITY ASSURANCE
  • All parts produced at KWPE will be identified with critical-to-function features. These features are prominently noted on all part prints. Operators are trained in the use of all SPC software, hardware and measuring instruments.