To provide excellent product quality delivery and customer services to achieve total customer satisfaction
QUALITY OBJECTIVES
Towards Zero Case Customer Complaint On Service Monthly
Towards 95% On Time Delivery Monthly
Customer Rejection Rate Less Than 5% Monthly
To Maintain Supplier’s Performance on 95% Defect Free and 98% Timely Delivery For Incoming Direct Material
QUALITY ASSURANCE
All parts produced at KWPE will be identified with critical-to-function features. These features are prominently noted on all part prints. Operators are trained in the use of all SPC software, hardware and measuring instruments.